The Newsletter dedicated to Managers and Business Owners

Listen and Succeed

It’s amazing how the best answers to problems can come from those who are the closest to your daily operations…your employees.
With their ear to the street, they may actually know more than you in their personal piece of the business. (scary thought huh?)

One of the most important things you can do as the leader of your store is to make full use of the experience and resources that fall under your roof.

All of the solutions to your challenges already exist… they’re locked in the heads of your team members.

Next time a member of your team comes up to you and suggests that you try putting an item in some premium space or they suggest putting a combination dinner special together, listen to them. Try it out.

Your team will take personal pride and satisfaction from seeing their ideas put into place. The more your team has a say in the store, the more engaged they will feel and the more they will contribute.

If you engage them in the conversation, you will see a shift from people asking you stupid questions to them offering you great suggestions. Of course not all of the ideas will be great, but you will have a nice pot of them to choose from.

Once they see you care and listen, they will give you idea after idea on how to make the store better and make your very own paychecks go up.